Availability in Your Replies

Two tokens handle this — each for a different situation:

{{CalendlyLink}}

A self-booking link. The lead clicks and picks a time from your live schedule. For consultation calls and high-value lead triage.

{{AvailabilitySummary}}

Upcoming availability from your booking entities — the actual slots your business has configured as bookable. For hire, lets, and date-based services.

The key distinction for {{AvailabilitySummary}}: it doesn't just read a calendar — it queries the entities you set up, natively, inside Sprevi. Each entity (a boat, a room, a service slot) has its own availability configuration: hire periods, turnaround time, blocked dates. The token surfaces upcoming openings that reflect all of that — not just "calendar is clear."

Both tokens are optional, and neither requires you to give anything up. If you already run a booking system, a shared calendar, or Calendly, {{CalendlyLink}} just points at it — nothing changes. {{AvailabilitySummary}} is for businesses who'd rather track bookings from first contact to confirmed inside the same inbox they already triage from, instead of maintaining a second system.

In practice

High-value lead — schedule a call

Hi {{first_name}},

Thanks for your {{enquiryType}} enquiry — sounds like a great fit.

Book a quick call here:
{{CalendlyLink}}

Booking enquiry — show what's free

Hi {{first_name}},

We'd love to help with your {{service_type}} around {{preferred_date}}.

Here's what we have free:
{{AvailabilitySummary}}

Reply to hold a date.

Entity-based availability

You configure the things your business makes available for hire or booking — a boat, a room, a time slot, a staff member — right inside Sprevi, alongside your inbox and templates. Each entity carries its own rules: available days, minimum notice, turnaround gaps, blocked periods. {{AvailabilitySummary}} queries those rules and returns upcoming openings that are genuinely bookable — not just "nothing in the diary."

directions_boat Boat available Fri–Sun, 48h min, 1 day turnaround

meeting_room Studio bookable Mon–Sat, blocked bank holidays

handyman Engineer slots, 2-week lead time, no back-to-back

Your inbox knows who's current and who's past

Every enquiry you turn into a tracked booking gets a real status — not just "replied to." That's what lets Sprevi treat someone who's mid-booking differently from someone whose job finished a month ago, without you sorting anyone by hand.

Your inbox, automatically

JM

James M.

"Thanks — see you Thursday"

Current · started today

SK

Sarah K.

"Looking forward to it!"

Current · starts in 3 days

RT

Ravi T.

"All done, thank you"

Past · ended 3 weeks ago

The most useful thing that status unlocks, whatever you hire out — a boat, a room, a property, a van, an engineer's time — is the moment right after a booking ends. Nobody has to remember to chase it:

Sent automatically · booking ended 2 days ago

Hi {{first_name}},

Hope everything went well — we'd love to hear how it went. Got two minutes for some quick feedback?

{{EnquiryStatusLink}}

The same status also drives who ends up in a re-engagement or feedback campaign — filter by "currently booked" or "booked before, nothing live now" right in the campaign builder, and anyone who's unsubscribed is still excluded automatically.