For service businesses that live in their inbox

Enquiries that
chase themselves.

Your inbox already contains your CRM. Sprevi turns it on.

Connect your mailbox and we'll show you who you've been missing.

No migration. Your inbox stays exactly as it is.

See pricing →

Spreviyour inbox

Who haven't you replied to?0 emails checked

A builder's inbox
H
Hannah PriceGarden room, 4m x 3m, around £9k
No reply · 41 days
N
Industry WeeklyThis month's newsletter
O
Owen BrightRe: Window sills, thanks for the quote
Went quiet · 38 days
X
Invoice 2291Hire, due Friday
S
Sofia MarinoBathroom fit-out, budget £6,500
No reply · 52 days
0never got a reply
0went quiet

A message for each group

73 never replied to696 went quiet
H
Hannah Price
Garden room · asked 41 days ago
auto_awesomeIn your own voice
1 of 73 · each one personal

You choose the reach

First reply73 people
One by oneAll 73
A few a dayfrom your address
Check-in696 people
One by oneAll 696
Repeat every 12 months
  • verified_userSkips anyone who replied
  • verified_userUnsubscribe in every email

One tap, in their email

‹ Inboxarchivedeletemark_email_unread
A
Alex Hollis
to me
Re: Garden room
Hi Hannah, still interested in the garden room?
replyYes, still interestedreplyNeed to discussreplyNot now
Thanks Hannah, noted.
SprevinowHannah is still interested

Your CRM fills itself

Hannah PriceWaiting
£9,000Garden roomReading
Owen BrightReplied
£1,850Window sillsBath
Sofia MarinoBooked
£6,500BathroomLeeds
event_availableActive bookings6
thumb_upStill interested12
groupClose contacts41
mark_email_readMailing list218

Illustrative figures and names.

What happens after you connect
link
Connect in about 2 minutes
Your inbox keeps working exactly as it does now.
search_insights
Your history becomes a client list
Every enquiry you've ever had — going back years — sorted into a searchable database of real customers. Nothing to import.
mark_email_read
Reply without missing anyone
A draft is ready before you open the message. Turn on AI redrafting and it's polished in your own voice, learned from your own past replies. You approve every one; nothing sends on its own.
campaign
Reactivate old contacts
One send to every service enquiry that never converted.

Your free inbox report

Most inbox tools hide bad news.
We surface it.

Sprevi finds the genuine enquiries in the mail you already have, then shows where they slipped: people never answered, and people who went quiet after one reply. Each one comes with a draft you can approve.

What is that worth? Take the ones never answered and multiply by an average job. Twenty-one at £600 is £12,600 of untouched pipeline (an illustration: use your own figure).

It keeps coming: a short performance email even if you never log in.

See how the analysis works →
mailSprevi<reports@sprevi.com>
Your inbox report is ready
Pipeline health
Last 90 days
148
enquiries found
Separated from newsletters, invoices and noise.
21
never heard back from you
14% of enquiries had no reply at all.
68%
went quiet after one reply
A short follow-up can bring some back.
campaign
Follow-up ready for the people who went quiet
Suggested

Real figures from one working business’s mailbox over 90 days. Your report will be your own.

checklist Your queues, cleared

Clear it, then get on with your day

Answer one enquiry, automate the default reply, and clear the rest through Catch up. Send a tailored, pre-prepared reply to a few customers and the Replies queue empties. Spot the personal and urgent messages, and mark the invoices, orders and newsletters done. Each queue counts down to nothing.

Answer one, automate the reply, clear the rest. Every queue counts down to nothing.

The To do screen with 40 enquiries waiting. A prompt at the top says you are carrying the mailbox alone and offers to set up the first reply for you. An enquiry opened from the list: the customer's message, and a reply already drafted for you to review and send. One answered: 39 enquiries waiting. The Automatic replies page: a personal reply that you can send automatically or keep as a draft. Nothing is live until you save. Catch up: the enquiries worth acting on right now, each ready to answer with a drafted reply. Enquiries falling fast: nineteen left. Six left. No enquiries waiting: the New enquiries tile has gone. Replies selected: sixty-two people waiting on a reply, and a prompt to check in with 696 people who went quiet. A reply from a customer opened, with a tailored answer already drafted from your own past replies. Sixty-one people waiting on a reply. Replies falling fast: thirty-eight left. Eleven left. No replies waiting. Inbox selected: six close contacts with unread mail. A personal message from Dad is first, and below it an urgent message from a haulage company about refused pallets. The urgent message opened: two pallets were refused at the depot and need a call today. Two close contacts left with unread mail. Inbox cleared. Updates is the last tile with anything in it. Updates selected: this week's invoices, orders and newsletters, each with a Done button that marks it as read. Updates falling fast: seven left. Two left. The To do screen with nothing waiting: Everything's caught up.

Screens use invented names and figures, and the clock is sped up: clearing a real mailbox takes longer. An automatic reply goes out only to enquiries that arrive after you switch it on; older ones you answer in one go or one at a time. The Bookings tile appears when you use Sprevi's booking feature.

To do on a phone with 40 enquiries waiting: 23 new and 17 still waiting for a first reply. An enquiry opened on a phone: the customer's message and a reply already drafted, ready to send. The Automatic replies page on a phone: an instant acknowledgement, a follow-up and a personal reply. Nothing is live until you save. A reply from a customer opened on a phone, with a tailored answer already drafted. Inbox on a phone: below the close contacts, an urgent message from a haulage company about refused pallets. Updates on a phone: invoices, orders and newsletters, each marked Done with a tap or a swipe. The To do screen with nothing waiting: Everything's caught up.

Invented names and figures, sped up. An automatic reply only goes to enquiries that arrive after you switch it on. Swipe or tap the dots.

About two minutes to connect

Connect your mailbox. Sprevi finds who is still waiting on you.

Sprevi sits alongside what you already use.

Your email app stays your inbox. Sprevi goes back through your history to show who was answered and who was missed.

Your CRM, if you have one, can hold the pipeline once Sprevi has found what is in it.

Your newsletter tool keeps sending the broadcasts. Sprevi looks after the one-to-one conversations.

  • check_circleFinds your enquiries in the mail you already have: who was answered, who was not, who went quiet. Whether they came by email, a website form or a lead site.
  • check_circleConnects in about 2 minutes to Gmail, Outlook or any IMAP mailbox. Your inbox keeps working exactly as it does now.
  • check_circleYour mailbox stays the source of truth. Sprevi keeps only what it needs to run, encrypted at rest.

How Sprevi reads an enquiry →

Replies · when it’s busy

Drafted in your voice. Sent when you say.

A draft is ready before you open the message, built from your own past replies and the details they gave you. Nothing sends without your approval, unless you switch on a rule that does. After Send there is a five-second undo.

Replies go from your own address, so customers hear from you and your sending reputation stays yours.

Three optional replies, switched on one at a time:

  • mark_email_readAn acknowledgement within minutes, day or night, so no one wonders whether it arrived, even when you are out on a job.
  • replyYour own first reply, with sentences that change to fit what each person asked. Sent automatically, or it waits as a draft for you to check.
  • schedule_sendA follow-up if they go quiet, a few days after your real reply.

With Sprevi’s booking feature, current and past customers are marked in the conversation, so you know who you are talking to.

See how automatic replies work →
Sunday 21:14 · Dana WhitfieldAcknowledged at 21:18
Their message
Hi, could you build a garden room for June? About 4 x 3 m. Dana
Your draft, ready before you open it
Hi Dana,
Thanks for getting in touch. A garden room of that size is something we do often. Could you send a photo or two of the space, so I can give you an accurate quote?
Kind regards,
Alex
Nothing has been sent yet.then a 5-second undoSend

Invented names and times, for illustration.

Campaigns · when it’s quiet

Follow up every warm lead, in your own voice

Past enquirers and customers, each message fitted to where you last left off, from your own address and at a pace your mailbox can take, so a big list is a matter of weeks, not a barrier. Anyone who replied, booked or unsubscribed since the last send is skipped, and each campaign finds whoever has newly gone quiet.

auto_awesome

It reads like you wrote it to them

A line for those who asked about a weekend, another for those who wanted a week. Set once.

event_available

Offers dates you can do

Each email shows what is free at the moment it goes out.

verified_user

Sent gently

A warm-up, a modest daily pace, and it slows or pauses itself if opens or bounces turn.

See how campaigns work →

Teams and projects

Share the inbox. Share the job.

Colleagues answer from one mailbox and see who has what, so no one gets two replies. A colleague sees the enquiries and replies; your personal mail stays yours. Everyone on a job, with their emails, sits on one page.

See how teams and projects work →
On your phone

A ping when it matters. Quiet when it doesn’t.

Add Sprevi to your Home Screen. It works like an app.

It takes a minute. No app store.

Sprevion your phone
9:41
Locked
Sprevinow
New enquiry

Tap to open

Dana Whitfieldgarden room

Garden room, about 4 x 3 mHi, could you build one for June? Dana
To: Dana · Re: Garden room
Hi Dana,
Thanks for getting in touch. Could you send a photo or two of the space, so I can give you an accurate quote?
Kind regards,
Alex
↪✨🕘💤⋯
Sending to Dana in 5 seconds. Nothing has been sent yet.Undo

To dowhat is left

Enquiries32 new · 1 waiting
Replies1waiting on you
Other mail2close contacts
Dana Whitfieldgarden room · 2 min
Sam Reedwedding marquee · 1 h
Priya Nairbookkeeping · 3 h

Invented names, times and numbers, for illustration. Notifications are off until you turn them on, phone by phone.

notifications_active

You choose what pings

Enquiries, replies, people you write to, people you star. Off until you switch it on, phone by phone.

visibility_off

Private on the lock screen

Just “New enquiry”: never a name or a subject, unless you ask.

touch_app

Tap, and you are in it

Straight to that message, ready to answer. Alerts arrive within a few minutes of the mail.

event_busy

Days off, or one summary

Nothing on a Sunday. Or one summary at the times you pick, instead of pings.

On an iPhone, add Sprevi to your Home Screen first: that is what lets it send alerts.

Built for small operators who live in their inbox

construction

Trades and hire

Enquiries from email, forms and lead sites in one inbox, answered fast without a receptionist, with the yearly jobs lined up to rebook.

real_estate_agent

Property and professional services

Every enquiry tracked, every quiet one followed up, and your past clients brought back when you have something to say.

manage_accounts

Owner-operators

You are the CRM, the marketing team and the sales department. Sprevi does the admin so you can have the conversation that wins the work.

Get your free inbox report arrow_forward

Takes about 2 minutes to connect.

Plays well with your existing stack

However enquiries reach you, by email, website form or a lead site, Sprevi works out who the customer is and where it came from. Where a site keeps the customer’s address to itself, it says so, and you answer there.

HubSpotWordPressCalendlyBooking
Trades & servicesCheckatrade·TrustaTrader·Rated People·MyBuilder·Bark.com·Houzz·Yell·TaskRabbit·PeoplePerHour·Fixr◆Booking & hireGetMyBoat·Boatsetter·Viator·Tagvenue·Peerspace·Airbnb◆PropertyRightmove·Zoopla·OnTheMarket·OpenRent·SpareRoom·Purplebricks·Gumtree◆RecruitmentIndeed·Reed·CV-Library·Totaljobs·LinkedIn·Glassdoor◆
Trades & servicesCheckatrade·TrustaTrader·Rated People·MyBuilder·Bark.com·Houzz·Yell·TaskRabbit·PeoplePerHour·Fixr◆Booking & hireGetMyBoat·Boatsetter·Viator·Tagvenue·Peerspace·Airbnb◆PropertyRightmove·Zoopla·OnTheMarket·OpenRent·SpareRoom·Purplebricks·Gumtree◆RecruitmentIndeed·Reed·CV-Library·Totaljobs·LinkedIn·Glassdoor◆

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